About Kilimanjaro Habitat Safaris

BRELLA ....less

Kilimanjaro Habitas Safaris, is a small family-run company located in Tanzania. We believe in the know-how and experience of the people who live and work locally We have our priorities straight. All adventures with us will be ethical, green, and fair. By that, we mean that your once-in-a-lifetime adventure will not have a negative impact on the wondrous destinations that welcome us. This goes for the environmental impact as well as the social and economic effects of tourism. We have all the important certifications, but most importantly, by booking through us, most of your money ends up in the hands of the people doing most of the work. This benefits local development and the economy in a way that, for example, charities cannot. We have a small selection of destinations and adventures to offer you. We want to have a personal relationship with every single person that you are going to meet on your adventure -from agents and hotel managers to guides and drivers. We work with many people in tourism, like travelers, tour guides, agents, hotel managers, and drivers. Because of this, we have a small but important role to play in developing sustainable tourism. As a result, we have committed our company to work towards sustainability. We will implement and promote good sustainability practices. We do this to maximize the positive impacts and minimize the harmful effects of tourism. We also try to influence our travelers and partners to do the same ....less

The Government of the United Republic of Tanzania (URT) through the Ministry responsible for Health continues to monitor preventive measures against the spread of COVID-19 including those related to international travel. In view of the current trend of COVID 19 Globally, the Government is updating its Travel Advisory No. 1 of gth September, 2022 of Tanzania Mainland to version No. 12, effective from 12th January 2023 to accommodate measures as follows:- 1. Al travelers entering or transiting URT through land borders, sea ports or airports are advised to be fully vaccinated as per approved schedule of primary vaccination against COVID 19 in their respective countries. 2. Al travelers entering or transiting URT Mainland through land borders, sea/lake ports or airports are not required to present a COVID - 19 vaccination certificate or RT-PCR certificate or perform Rapid Antigen Test on arrival unless stated otherwise by conveyance to be used or country of their final destination. However, for surveillance purposes Port Health Officials may at any time perform COVID-19 Rapid Antigen Test free of charge for randomly selected travelers during arrival at points of entry. 3. On arrival, thermal and physical screening wil be done. Passengers found to be symptomatic during screening wil be immediately isolated and handled as per health protocol. 4. Al travelers departing from Tanzania should seek information prior to departure from their travel agents regarding COVID-19 requirements of their country of destination or conveyance to be used. 5. For travelers departing from Tanzania whom conveyances and destination countries requires RT- P C certificates, test will be done at designated places at their own cost of TZS 115,000 (50 USD) or perform Rapid Antigen Test before departure at their own costs of TZS 23,000 (10 USD). 6. Al travelers should self-monitor their health post arrival and shall report to their nearest health facility or call Toll Free Health Emergency Number: 199 for Tanzania Mainland NB: This Travel Advisory will be reviewed from time to time as need arises. ....less

Content
Get started on your adventure So, are you planning the adventure of a lifetime but don’t know where to start? Do you want to climb Mount Kilimanjaro or go on a Safari through the Serengeti? Are you going to swim with the dolphins ? There are so many questions and even more answers. We can’t answer all of those for you, but we have one good piece of advice, ask the locals! That’s what we do and when you book an adventure with our help, we do it for you. We have a great network of local guides, agents and hotels, run by people who know their destinations and all their secrets in a way that we can only dream of. Why not let them plan your trip? ....less

Content Our sustainability policy is divided into ten themes. Each theme consists of a set of principles and practical actions accordingly. Sustainability Policy | Kilimanjarohabitassafaris.com | Page 1 of 20 Sustainability Management & Legal Compliance • To have an appointed employee responsible for sustainability coordinator tasks. • To have a sustainability mission statement communicated to customers, partners and suppliers. • To have an accessible and written sustainability policy that aims to reduce the company's activities' negative social, cultural, economic, and environmental impacts; and includes employee-related health and safety aspects. • To collaborate and be actively involved in external forums and working groups that support sustainability in tourism; • To conduct a baseline assessment of the company’s performance on sustainable practices. • To have sustainability guidelines and an assessment system in place to identify the sustainability performance of critical suppliers/partners. • To have a sustainability action plan with clear targets, actions, measures, responsibilities, and time planning. • To develop documented procedures to monitor and evaluate the sustainability policy implementation, objectives, and targets. • To ensure the company’s transparency in sustainability by public reporting and communicating. • To ensure that all staff are fully aware of our Sustainability Policy and are committed to implementing and improving it. Sustainability Policy | Kilimanjarohabitassafaris.com | Page 2 of 20 • We comply with all national legislation, regulations, and codes of practice. Internal management: social policy & human rights We commit to sustainable internal management by having a clear, written, and well-communicated social policy that includes the following principles: • To grant employees the freedom of employment and contract termination with notice (ideally a minimum of one month) and without penalty. • To include labor conditions according to national labor law and a job description in the employment contract. • Wage rate is to be mentioned in the contract and equals or above the national legal wage. • To determine and compensate for overtime working hours based on the agreement. • To provide medical and liability insurance according to national law. • To grant employees fixed paid holidays, sick leave, and unpaid annual leave allowance. • To have a health and safety policy for employees that complies with national legal standards. • To have first aid sets and trained staff available at all relevant locations. Sustainability Policy | Kilimanjarohabitassafaris.com | Page 3 of 20 • To obey the national Minimum Age for Admission to Employment. • To have documented effective procedures in place for employees to voice out their complaints and expectations; • To have a clear disciplinary procedure that is effectively communicated with employees. • To have a measurement system for employee satisfaction regularly. • To provide periodic guidance and training for employees on roles, rights, and responsibilities regarding health and safety issues. This includes fire and relevant natural disasters. • To create opportunities for students to participate in traineeship/internship/ apprenticeship. • To encourage employment opportunities for persons with special needs. • We commit to practicing human rights by enforcing the following practices: • To declare not to hinder trade union membership, collective labor negotiations, and representation of members by trade unions. • To participate and comply with a (sector-wide) collective labor condition negotiation structure (if locally existing). • To prohibit discrimination regard to recruitment, conditions of employment, access to training and senior positions, or promotion in terms of gender, race, age, disability, ethnicity, religion/beliefs, or sexual orientation. Sustainability Policy | Kilimanjarohabitassafaris.com | Page 4 of 20 • To ensure all employees have an equal chance and access to resources and opportunities for personal development through regular training and education. Internal Management: Environment and community relations We commit to practicing environmental protection and enhancing community relations by ensuring the enforcement of the following practices: • Actively reduce the use of disposable and consumer goods. • Favor sustainable goods and services, office and catering supplies, giveaways, and merchandise. • Purchase products in bulk to reduce the number of packaging materials. • Set copy and printing machines by default to double-sided printing or other forms of paper-saving modes. • Use cleaning materials that are non-hazardous, non-eutrophic, and biodegradable and are certified with an eco-label if locally available. • Print brochures on environmentally friendly paper with a printing company that works with a certified environmental management system if locally available, at reasonable costs. • Implement measurements to reduce brochure wastage or an 'internet only' policy. Sustainability Policy | Kilimanjarohabitassafaris.com | Page 5 of 20 • Have an active commitment to measure, monitor, and reduce energy consumption. • Calculate and compensate CO2 emissions and compare different periods • Purchase green energy and energy-efficient lighting for all areas, when available. • Switch off Lights and equipment when not in use, use the automatic switch on/off the system with timers or movement sensors, and set equipment by default in the energy-saving mode, where this is feasible. • Prefer low-energy equipment when buying new items, including cost and quality considerations. • Have an active policy to reduce water consumption, implemented and monitored monthly or yearly for benchmark purposes. • Use sustainable water sourcing, which does not adversely affect environmental flows. • Install water-saving equipment in toilets, reuse wastewater, and/or collect rainwater. • Comply with the national legislation concerning waste disposal. • Develop and implement a solid waste reduction and recycling policy with quantitative goals. • Take measures to reduce the number of packaging materials and not provide non-recyclable or non-biodegradable package materials. Sustainability Policy | Kilimanjarohabitassafaris.com | Page 6 of 20 • Take action to reduce the amount of (non-refillable) plastic bottles of drinking water for office use. • Separate all materials which can be recycled and organize the collection and proper disposal. • Implement waste-reducing methods when using ink and toner cartridges for printing and copying whenever feasible. • Recycle or properly dispose of batteries. • Comply with the national legislation of wastewater treatment, which should be reused or released safely. • Minimize and substitute the use of harmful substances and manage the storage, handling, and disposal of chemicals properly. • Use lead-free and water-based paints, both inside and outside, when locally available. • Implement practices to minimize pollution from its buildings (as far as being able to be controlled by the company). • Measure and reduce staff-related travel and use more sustainable modes of transport. Calculate its emissions to reduce and compensate through a reliable, locally available program. • Financially encourage employees to use public transport or sustainable means of transport. • Reduce transport-related impacts by telework, video meetings, work-at-home policies, or other means. Sustainability Policy | Kilimanjarohabitassafaris.com | Page 7 of 20 • Maintain and properly check motorized company vehicles to reduce emissions and energy use and ensure they comply with the legal emission standards. • Provide periodic guidance, training, and/or information to all staff members about their roles and responsibilities with respect to internal environmental practices. • Comply with land use, zoning, and protected or heritage area laws and regulations; when planning, designing, constructing, renovating, operating, or demolishing company buildings and infrastructure. • Base planning, design, and construction of new buildings or renovations on locally appropriate and feasible sustainable practices and materials. • Contribute to the protection and preservation of local historical, archaeological, culturally, and spiritually significant properties and sites and not impede access to them by local residents. Partner Agency Based on an inventory of our key partner agencies, we have developed and implemented a policy to improve the sustainability of our partner agencies. We aim to make sustainable development concrete for each and every partner within our business. Sustainability Policy | Kilimanjarohabitassafaris.com | Page 8 of 20 We commit to this by: • Keeping a list of the sustainability practices of partner accommodations and agents. • Only working with organizations truly implementing sustainability in their tourism policy. • Minimalizing the ecologic footprint of the office by traveling mainly via public transport, working as paperless as possible, separating waste, and making use of certified recycled paper. • Paying attention to the local benefits of communities when selecting local accommodations and their social policy for employees. • Raising awareness among key partners on sustainable consumption by organizing (online) campaigns and training. • Informing key partners on the Travelife and national tourism standards. • Having a cooperation contract including an annex of the national code of conduct for local partners to encourage their practices towards sustainability. • Evaluating the sustainability practices regularly of our key partners to ensure their practices are truly sustainable. • Informing key partners about the travel companies’ sustainability policy and that they are expected to comply with it and/or communicate it to final customers where relevant. • Including key sustainability clauses in contracts with inbound/receptive partners. Sustainability Policy | Kilimanjarohabitassafaris.com | Page 9 of 20 • Motivating incoming/inbound partners to participate in sustainability training for travel companies. • Having a written contract with partner agencies. • Including clauses in the partner contracts that enable contract partners to end the contractual agreement prematurely if the partner company does not take adequate measures to prevent the sexual exploitation of children within the direct supply chain. • Ensuring that partner companies comply with all relevant national laws protecting the rights of employees. Transport We try to ensure that vehicles used on tours do not cause more than average pollution. We believe that transport is an important aspect of sustainable tourism, and we do our best to decrease the average pollution level. We commit to this by • Selecting the most sustainable options considering price and comfort when selecting transport options to the destination. • Including sustainable (public) transport to the point of departure for the international/long-distance journey. • Considering and giving preference to more sustainable alternatives when selecting transport options for transfers and excursions in the destination, taking into account price, comfort, and practical considerations. Sustainability Policy |Kilimanjarohabitassafaris.com | Page 10 of 20 • Integrating and/or promoting one or more sustainable holiday products/packages based on a recognized methodology, including sustainable transport, sustainable accommodations, and sustainable activities. Accommodations We try to achieve a tourism supply chain that is fully sustainable. The partner accommodations play an important role in achieving this and are stimulated and motivated to adopt sustainable practices. We commit to this by • Selecting accommodations that comply with sustainability and quality standards with a particular focus on the following items: • Do they have a signed sustainability contract? • Do they have a water-saving program? • Do they have an energy-saving program? • Do they have a waste management program? • Do they have an energy reduction system? • Do they have a sustainable supply chain? • Do they have a child protection policy? • Do they conduct CSR activities? • Do they train employees in Health & Safety? • Motivating and encouraging partner accommodations to become sustainably certified. • Preferring and selecting accommodations that are locally owned and managed. • Selecting accommodations that employ local communities. Sustainability Policy | Kilimanjarohabitassafaris.com | Page 11 of 20 • Having accommodations provide evidence clarifying their sustainability goals and strategies. • Having accommodations sign a sustainability addendum. • Encouraging accommodations to follow best practices/training on responsible tourism. • Encouraging accommodations to fill in the sustainability questionnaire to gain insight into their practices. • Clearly and actively communicating our sustainability objectives and requirements regarding accommodations to contracted and other relevant accommodations. • Giving clear preference to accommodations that work with internationally acknowledged (e.g., GSTC recognized) and/or Travelife certification. • Including standard sustainability clauses in all contracts with accommodation providers that focus on child labor, anti-corruption, bribery, waste management, and protection of biodiversity. • Offering incentives to accommodations that are actively engaging in sustainability. • Ensuring that through our accommodation supply chain, the rights of children are respected and safeguarded. • Having a clause in contracts throughout the value chain stating a common repudiation and zero tolerance policy of sexual exploitation of children. Sustainability Policy | Kilimanjarohabitassafaris.com | Page 12 of 20 • Having a clause dedicated to this aspect in their contract that enables the travel company to end the contractual agreement prematurely if the accommodation supplier does not take adequate measures to prevent the sexual exploitation of children. • Training employees in children’s rights, the prevention of sexual exploitation, and how to report suspected cases. • Supporting, collaborating with, and engaging stakeholders in the prevention of sexual exploitation of children. • Working with accommodations and restaurants that incorporate elements of local art, architecture, or cultural heritage; while respecting the intellectual property rights of local communities. • Terminating cooperation with accommodation in case of clear evidence that contracted accommodations jeopardize the provision of the integrity of basic services such as food, water, energy, healthcare, or soil to the neighboring companies. Excursions and Activities We highly value animal and community welfare and aim at tours that only leave a minor footprint. We are safeguarding the authenticity of the communities and the natural environment and are firmly against harming wildlife and polluting the environment. We commit to this by Sustainability Policy | Kilimanjarohabitassafaris.com | Page 13 of 20 • Having an inventory of environmentally or culturally sensitive excursions offered in each destination. • Advising guests on behavior standards during excursions and activities, focusing on respecting the local culture, nature, and environment. • Communicating our sustainability objectives and requirements to contracted and other relevant excursion providers by distributing this information via code of conduct, representative agents, social media, email, discussions, and/or meetings to minimize negative visitor impact and maximize enjoyment. • Not offering excursions that harm humans, animals, plants, or natural resources such as water and energy or are socially and culturally unacceptable. • Not offering any excursions in which wildlife is held captive, except for properly regulated activities in compliance with local, national, and international law. • Not being involved with companies that harvest, consume, display, sell, or trade wildlife species unless it is part of a regulated activity that ensures that their utilization is sustainable and complies with local, national, and international law. • Having skilled and/or certified guides to guide our guests in sensitive cultural sites, heritage sites, or ecologically sensitive destinations. • Promoting and advising our guests on excursions and activities which directly involve and support local communities by purchasing services or goods, traditional crafts and local (food) production methods, or visiting social projects. Sustainability Policy | Kilimanjarohabitassafaris.com | Page 14 of 20 • Promoting and advising our guests on excursions and activities which support the local environment and biodiversity, such as visiting protected areas or environmental protection projects. Tour leaders, local representatives, and guides We aim to involve as many locals as possible by employing them in the tourism business. We stand for a fair and safe working environment that supports and respects local communities. We commit to this by • Ensuring that all employees have a written employment contract, including labor conditions and a job description, and fully understand the terms and conditions. • Preferring to work with local tour leaders, local representatives, local tour guides, porters, drivers, cooks, and other local staff in case of equal ability and provide training as required. • Ensuring that our local partners comply with all applicable international, national, and local laws and regulations, industry minimum standards, and any other relevant statutory requirements, whichever are more stringent. • Paying tour leaders, local representatives, guides, porters, and other local staff contracted by us at least a living wage that is equal to or above the legal minimum or relevant industry standard. • Ensuring that our tour guides, hosts, and other employees under contract are qualified and trained regularly. Sustainability Policy | Kilimanjarohabitassafaris.com | Page 15 of 20 • Ensuring that our local employees are informed on relevant aspects of our sustainability policy and comply with it through newsletters, references, or supplements to contracts, emails, or training and information sessions. • Offering a special sustainable travel module in the training program for local tour guides and hosts, in which the main responsible tourism aspects are brought to attention, followed by the role expected from the employees. This module will also include knowledge regarding the destination and its relevant sustainability aspects. • Having our tour leaders, local representatives, and guides inform clients on relevant sustainability matters in the destination (e.g., protection of flora, fauna, and cultural heritage, resource use), social norms and values (e.g., tips, dressing code, and photography) and human rights (e.g., sexual exploitation). • Training our employed tour leaders and local representatives in the work against the sexual exploitation of children. This will include training on how to check the requirements concerning the exclusion of child abuse. Destinations We aim to maximize positive impacts and minimize negative impacts at the destination to ensure the sustainable development of the places where we operate in. Sustainability Policy | Kilimanjarohabitassafaris.com | Page 16 of 20 We commit to this by • Considering sustainability aspects in the selection process of new destinations and possibly offering an alternative, non-mainstream destinations. • Not selecting destinations in which tourism leads to structural negative local effects, (unless the company's involvement results in clear counterbalancing effects). • Consider the selection of new destinations which are reachable through more sustainable means of transport. • Comply with legally based spatial planning, protected areas, and heritage regulations. Also, with destination management strategies of local, regional, and national authorities. • Support initiatives that improve the relationships between accommodations and local producers. • Influence and support the local government (when possible, together with other travel companies and stakeholders) concerning sustainability, destination planning and management, use of natural resources, and socio-cultural issues. • Support biodiversity conservation, including protected areas and areas of high biodiversity, through financial contribution, political support, and integration in product offers. • Not promote souvenirs that contain threatened flora and fauna species as indicated in the CITES treaty and the IUCN ‘Red List’; or historical and archaeological artifacts (except as permitted by law). Sustainability Policy | Kilimanjarohabitassafaris.com| Page 17 of 20 Customer Communication and Protection Customers' welfare and information are very important to us. We ensure clear and constant communication and high protection for our clients. Before booking, we commit to this by • Make available a company guideline for client consultation, which is followed by client advisors. • Ensure that customer privacy is not compromised. • Comply with relevant standards and voluntary codes of conduct in marketing and advertising messages, and do not promise more than is delivered. • Make product and price information clear, complete, and accurate with regard to the company and its products and services, including sustainability claims. • Provide destination information, including sustainability aspects, which is factually correct, balanced, and complete; • Inform clients about the environmental impact of different transport options to reach the destination (in case these are not included in the package), and offer sustainable alternatives, where available. • Promote (Certified) sustainable accommodations, excursions, packages, and/or transport options, with logos or other messages; ensuring they are recognizable to consumers and presented as the “better” option. Sustainability Policy | Kilimanjarohabitassafaris.com | Page 18 of 20 • Inform the customer about sustainable alternatives concerning accommodations, excursions, package holidays, and transport options, if available. • Clearly inform (potential) direct customers about sustainability commitments and actions. After booking and during holidays, we commit to this by • Providing information to consumers about the natural surroundings, local culture, and cultural heritage in the holiday destination. • Inform consumers about key sustainability aspects and issues in the destination and receive recommendations on how to make a positive contribution. • Inform customers about risks and precautions related to health and safety matters at the destination. • Keep a contact person and a telephone number permanently available for emergency situations. • Train personnel and keep guidelines available on how to deal with emergency situations. • Provide clients with documented guidelines and/or codes of conduct for sensitive excursions and activities to minimize negative visitor impact and maximize enjoyment. When possible, guidelines are developed in collaboration with relevant NGOs and the affected community. • Provide customers with information about commercial, sexual, or any other form of exploitation and harassment, particularly of children and adolescents. Sustainability Policy | Kilimanjarohabitassafaris.com | Page 19 of 20 • Inform clients about applicable legislation concerning the purchasing, sales, import, and export of historical or religious artifacts and articles containing materials of threatened flora and/or fauna in the destination. • Motivate clients to use local restaurants and shops (where appropriate); • Inform clients on sustainable transport options in destinations, when feasible. • Encourage clients to donate to a local charity and sustainable initiatives. After the holidays, we commit to this by • Measure systematically client satisfaction and taking into account the results for service and product improvements. • Include sustainability as an integral part of the research into client satisfaction. • Have clear procedures in case of complaints from ....less

AWARDS ....less